MDTConnect: Ringing Up Measurably Better Results
Need to manage all of your calling campaigns but worried about the potential regulatory and legal repercussions? MDTConnect is your web-based solution for all inbound and outbound call tracking and management.
MDTConnect enables reps to make three to four times more calls than manual telephone dialing, provides scripting for consistent messaging, enables call monitoring for on and off-line coaching, creates a cohesive calling plan within the department for better call handling, and generates valuable reports on representative activity, performance and more. This web-based solution avoids major capital outlays on expensive equipment has a minimal set-up time period, and includes in-depth training and on-going support.
Very important in today’s regulatory climate, MDTConnect allows you to comply with the Telephone Consumer Protection Act (TCPA) regulations with ease. By utilizing MDTConnect’s “TCPA safe mode” option, you can have the tracking and oversight you need while eliminating the worries of being in violation by using an autodialer or a system with “the capacity” to be an autodialer.
Contact us today to learn more about MDTConnect and how it will transform your in-bound and out-bound phone campaigns.